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HomeFeaturesGuest experience
Guest experience

Let guests check in online and arrive without waiting for keys.

Guests check in online on their own stay page before they arrive. With the locks add-on it also shows a door code that works only for their dates.

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Guest experience
  • Personal stay page
  • Arrival information
  • Bookeva Access
  • Online check-in
  • Requests to you
  • Automatic emails
  • Extras

What you get

Personal stay page

Each guest gets one stay page that opens in any browser, with the details of their stay.

Arrival information

Wi-Fi and directions appear on the stay page during the stay.

Bookeva Access

A door code for TTLock locks that works only during the stay. It is shown on the stay page, never written in an email.

Online check-in

Guests fill in their registration on their stay page before they arrive. You choose the fields, and answers save as they type.

Requests to you

Guests ask for a change, a cancellation or an extra from their stay page. You decide.

Automatic emails

Emails for booking confirmation, before arrival, arrival day and review requests go out when you turn them on.

Extras

Offer the extras you set up, such as breakfast or parking.

A guest's stay page on a phone, showing a Show door code button, Wi-Fi, check-out time and a to-do list with online check-in

One page for the whole stay

  • Safer door codesThe code lives on the stay page and is never written in an email.
  • Answers before they askWi-Fi, check-out time and hotel contact in one place.
  • Guests know what is nextA short to-do list: check in online, pay the deposit.
Online check-in on a phone: first name, last name, date of birth and nationality, with step 1 of 3 and a Next button

Online check-in, live

  • Check-in before arrivalGuests fill in their details before they arrive, so the desk only says welcome.
  • Easy on a phoneAnswers save as they type, in three short steps.
  • Less data, held safelyYou choose the fields. Only the last four characters of a document number are kept, never a photo.

How it works

  1. 1

    Booking confirmed

    The guest gets the link to their stay page.

  2. 2

    Check in online

    They fill in their details online and see Wi-Fi and directions.

  3. 3

    Arrive with a code

    The door code works from arrival and stops at check-out.

Good to know

See all questions
Door codes work with TTLock locks. They need the locks add-on.
No. The stay page opens in any phone browser.
Yes. Guests fill in their registration on their stay page before they arrive. You choose the fields, what is required and how long the answers are kept, and answers save as they type.
No. Guests give the last four characters of a document number, never a photo, and tick a consent box before they submit.
Yes. Choose whether a guest gets their code only after payment, after registration, after terms are accepted, or any mix.
Yes. If you move a guest to another room, the code follows the stay.

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