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HomeGuidesLet guests check in online
Guests and messages

Let guests check in online

Online check-in lets guests fill in their registration on their stay page before arrival, so the desk only has to say welcome.

  1. 1

    Turn on registration

    In Settings, turn on guest registration and write a short purpose that tells guests why you ask.

  2. 2

    Choose the fields

    Pick a preset or choose the fields yourself, and mark which ones are required. Fields include name, date of birth, nationality, document type, address, phone, arrival time and other guest names.

  3. 3

    Set the cut-off and storage period

    Set how many hours before arrival guests can still change their answers, and how long you keep what they send.

  4. 4

    Guests fill it in

    Guests open their stay page and fill in the form. Their answers save as they type.

  5. 5

    Tie it to the door code

    Optionally hold the door code until registration is done, so the code only goes to guests who completed check-in.

Good to know

  • Bookeva stores the last four characters of a document number, never a photo of the document.
  • Guests tick a consent box before they submit.
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